Online Store FAQs
For questions related to online ordering please call 833-888-0544 or email
Where are your STEEL DECK pickup locations?
Our STEEL DECK products can be picked up in Florida, Illinois & New Jersey. Please choose local pickup during checkout.
The address for each pickup location is below.
140 South Ellis Road
Jacksonville, Florida 32254
9 Unytite Drive
Peru, Illinois 61354
14 Harmich Road
South Plainfield, New Jersey 07080
When will my Decking ship?
Typical deck orders ship within 1-2 weeks from the time the order has been placed.
When will my Elocones ship?
Elocone orders placed by 2:00 pm EST for in-stock material will typically ship within one business day via UPS Ground. You will receive an email confirmation with tracking # once your order has shipped.
If you have placed an order for Elocones that are currently out of stock, or if you have selected a “Special Order” item, you will be contacted by our shipping department via email with an approximate shipping date. Standard sizes typically restock within 1-2 weeks; Special Order items take between 2-3 weeks.
Back-ordered products typically ship in 1-2 weeks.
Where are your Elocone pickup locations?
Our ELOCONE NUTS can be picked up in Easton, MA. Please choose local pickup during checkout.
50 Eastman Street
Easton, Massachusetts 02375
When will my Reveal Hangers ship?
Reveal Hangers orders placed by 2:00 pm EST for in-stock material will typically ship within 3 business days via UPS Ground. You will receive an email confirmation with tracking # once your order has shipped.